{"id":53689,"date":"2022-09-16T17:30:28","date_gmt":"2022-09-16T15:30:28","guid":{"rendered":"https:\/\/nodengo.com\/?page_id=53689"},"modified":"2026-07-14T18:26:14","modified_gmt":"2026-07-14T16:26:14","slug":"support","status":"publish","type":"page","link":"https:\/\/nodengo.com\/fr\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\t\t\t<!-- Flexy Breadcrumb -->\r\n\t\t\t<div class=\"fbc fbc-page\">\r\n\r\n\t\t\t\t<!-- Breadcrumb wrapper -->\r\n\t\t\t\t<div class=\"fbc-wrap\">\r\n\r\n\t\t\t\t\t<!-- Ordered list-->\r\n\t\t\t\t\t<ol class=\"fbc-items\" itemscope itemtype=\"https:\/\/schema.org\/BreadcrumbList\">\r\n\t\t\t\t\t\t            <li itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\">\r\n                <span itemprop=\"name\">\r\n                    <!-- Home Link -->\r\n                    <a itemprop=\"item\" href=\"https:\/\/nodengo.com\/fr\/\">\r\n                    \r\n                                                    <i class=\"fa fa-home\" aria-hidden=\"true\"><\/i>Home                    <\/a>\r\n                <\/span>\r\n                <meta itemprop=\"position\" content=\"1\" \/><!-- Meta Position-->\r\n             <\/li><li><span class=\"fbc-separator\">\/<\/span><\/li><li class=\"active\" itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\"><span itemprop=\"name\" title=\"Meilleur blog de voyage\">Meilleur blog de voyage<\/span><meta itemprop=\"position\" content=\"2\" \/><\/li>\t\t\t\t\t<\/ol>\r\n\t\t\t\t\t<div class=\"clearfix\"><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-black-color has-text-color has-link-color wp-elements-0701be55611a533b72f795eb0f7a9995 wp-block-paragraph\"><i class=\"fas fa-user\"><\/i> <a href=\"\/fr\/partner-help\/\">Partenaires<\/a> | <i class=\"fas fa-pen\"><\/i> <a href=\"\/fr\/partner-help\/#editors\">\u00c9diteurs<\/a> | <i class=\"fas fa-question\"><\/i> <a href=\"\/fr\/partner-help\/\">Aide<\/a> |<i class=\"fas fa-list\"><\/i> <a href=\"\/fr\/my-account\/\">Mon compte <\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-citadela-blocks-custom-container citadela-block-custom-container size-wide bg-type-none inside-space-none\"><div class=\"inner-holder\">\n<h2 class=\"wp-block-heading\">Besoin d'aide ? Soutien<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nous sommes \u00e0 votre disposition pour toute question relative \u00e0 notre site web, que vous soyez annonceur, partenaire ou r\u00e9dacteur. N'h\u00e9sitez pas \u00e0 nous faire savoir comment nous pouvons vous aider. Vous pouvez nous contacter via les moyens indiqu\u00e9s ci-dessous.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-citadela-blocks-custom-container citadela-block-custom-container size-wide bg-type-none inside-space-none\"><div class=\"inner-holder\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-citadela-blocks-service citadela-block-service main-holder layout-list header-type-icon has-readmore standard\"><div class=\"service-header\"><div class=\"service-icon\"><a href=\"https:\/\/nodengo.com\/fr\/contact\/\"><i class=\"fas fa-users\" style=\"color:#22d25f\"><\/i><\/a><\/div><\/div><div class=\"service-content\"><div class=\"service-content-wrap\"><a href=\"https:\/\/nodengo.com\/fr\/contact\/\"><h3 class=\"service-title\">Visiteurs<\/h3><\/a><p class=\"service-description\">Les visiteurs peuvent trouver de l'aide dans notre <a href=\"\/fr\/customer-service\/\">page Service Client <\/a>   Si vous \u00eates un visiteur ou une entreprise \u00e0 la recherche d'aide, contactez-nous via notre formulaire de contact habituel <\/p><a href=\"https:\/\/nodengo.com\/fr\/contact\/\" class=\"service-readmore\"><span class=\"service-readmore-text\">Contact form<\/span><\/a><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-citadela-blocks-service citadela-block-service main-holder layout-list header-type-icon has-readmore standard\"><div class=\"service-header\"><div class=\"service-icon\"><a href=\"mailto:contact@nodengo.com&quot;\"><i class=\"fas fa-user-friends\" style=\"color:#7941b6\"><\/i><\/a><\/div><\/div><div class=\"service-content\"><div class=\"service-content-wrap\"><a href=\"mailto:contact@nodengo.com&quot;\"><h3 class=\"service-title\">Fournisseurs de services<\/h3><\/a><p class=\"service-description\">Need help with your listing, check out our &#8220;how to&#8221; pages or contact us via email<\/p><a href=\"mailto:contact@nodengo.com&quot;\" class=\"service-readmore\"><span class=\"service-readmore-text\">contact us via email<\/span><\/a><\/div><\/div><\/div>\n\n\n\n<p class=\"has-text-align-center has-small-font-size wp-block-paragraph\">ous pouvez \u00e9galement visiter notre page d'aide\u00a0:<\/p>\n\n\n\n<ul class=\"wp-block-list has-small-font-size\">\n<li><a href=\"https:\/\/nodengo.com\/fr\/manage-your-listing\/\" data-type=\"page\" data-id=\"52545\">Gestion de votre annonce<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/nodengo.com\/fr\/publishing-guidelines\/\" data-type=\"page\" data-id=\"52279\">Directives de publication<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/nodengo.com\/fr\/hospitality-network\/how-to-complete-my-listing\/\" data-type=\"page\" data-id=\"6252\">Comment compl\u00e9ter mon annonce<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/nodengo.com\/fr\/how-to-publish\/\" data-type=\"page\" data-id=\"52614\">Comment publier<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-citadela-blocks-service citadela-block-service main-holder layout-list header-type-icon has-readmore standard\"><div class=\"service-header\"><div class=\"service-icon\"><a href=\"https:\/\/admin.nodengo.com\/login\/\"><i class=\"fas fa-pen\" style=\"color:#209cef\"><\/i><\/a><\/div><\/div><div class=\"service-content\"><div class=\"service-content-wrap\"><a href=\"https:\/\/admin.nodengo.com\/login\/\"><h3 class=\"service-title\">\u00c9diteurs<\/h3><\/a><p class=\"service-description\">Le support aux \u00e9diteurs se fait via le <a href=\"https:\/\/admin.nodengo.com\/login\/\">extranet<\/a><br\/>Si vous ne parvenez pas \u00e0 vous connecter ou avez besoin d'aide suppl\u00e9mentaire, ou pour une assistance technique, remplissez un ticket de support\u00a0 \u00a0\u00a0<\/p><a href=\"https:\/\/admin.nodengo.com\/login\/\" class=\"service-readmore\"><span class=\"service-readmore-text\">admin log in<\/span><\/a><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-citadela-blocks-service citadela-block-service main-holder layout-list header-type-icon has-readmore standard\"><div class=\"service-header\"><div class=\"service-icon\"><a href=\"https:\/\/ads.nodengo.com\/en\/\"><i class=\"fas fa-bullhorn\" style=\"color:#ff3860\"><\/i><\/a><\/div><\/div><div class=\"service-content\"><div class=\"service-content-wrap\"><a href=\"https:\/\/ads.nodengo.com\/en\/\"><h3 class=\"service-title\">Annonceurs<\/h3><\/a><p class=\"service-description\">For our Advertisers is done via the <a href=\"http:\/\/ads.nodengo.com\/fr\">advertising extranet <\/a><br\/>Si vous ne parvenez pas \u00e0 vous connecter ou avez besoin d'aide suppl\u00e9mentaire, ou pour une assistance technique, remplissez un ticket de support\u00a0 \u00a0\u00a0<\/p><a href=\"https:\/\/ads.nodengo.com\/en\/\" class=\"service-readmore\"><span class=\"service-readmore-text\">Advertiser&#8217;s help<\/span><\/a><\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-citadela-blocks-custom-container citadela-block-custom-container responsive-options loading-image size-wide bg-type-image inside-space-none bg-size-auto has-overlay\" data-block-attr=\"{&quot;size&quot;:&quot;bg-size-full-horizontal&quot;,&quot;position&quot;:&quot;100% 0%&quot;}\" data-block-mobile-breakpoint=\"600\"><div class=\"bg-image-wrapper lazyload\" style=\"background-image:inherit;background-repeat:no-repeat;background-position:78% 30%\" data-bg-image=\"url(https:\/\/nodengo.com\/wp-content\/uploads\/wp-ctdl.png)\"><\/div><div class=\"bg-image-overlay\" style=\"opacity:0.5\"><\/div><div class=\"inner-holder\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium\"><img decoding=\"async\" width=\"236\" height=\"300\" data-src=\"https:\/\/nodengo.com\/wp-content\/uploads\/hotelslayoutmiddle-236x300.jpg\" alt=\"support\" class=\"wp-image-53087 lazyload\" title=\"\" data-srcset=\"https:\/\/nodengo.com\/wp-content\/uploads\/hotelslayoutmiddle-236x300.jpg 236w, https:\/\/nodengo.com\/wp-content\/uploads\/hotelslayoutmiddle-118x150.jpg 118w, https:\/\/nodengo.com\/wp-content\/uploads\/hotelslayoutmiddle-9x12.jpg 9w, https:\/\/nodengo.com\/wp-content\/uploads\/hotelslayoutmiddle.jpg 687w\" data-sizes=\"(max-width: 236px) 100vw, 236px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 236px; --smush-placeholder-aspect-ratio: 236\/300;\" \/><figcaption class=\"wp-element-caption\">Contactez-nous<\/figcaption><\/figure>\n<\/div>\n\n\n<div class=\"wp-block-citadela-blocks-custom-container citadela-block-custom-container size-wide bg-type-none inside-space-none\"><div class=\"inner-holder\"><p><form id=\"forminator-module-53702\" class=\"forminator-custom-form forminator-custom-form-53702\" method=\"post\" data-forminator-render=\"0\" data-uid=\"6a6ef77233202\" action=\"\"><div role=\"alert\" aria-live=\"polite\" class=\"forminator-response-message forminator-error\" aria-hidden=\"true\"><\/div><input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form><\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-citadela-blocks-custom-container citadela-block-custom-container size-wide bg-type-color inside-space-none has-bg\" style=\"background-color:rgba(255, 255, 255, 1)\"><div class=\"inner-holder\">\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px\">EXTRANET Portail intranet pour&nbsp;<a href=\"https:\/\/admin.nodengo.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>\u00c9diteurs<\/strong>&nbsp;<\/a>et&nbsp;<a href=\"https:\/\/ads.nodengo.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Annonceurs<\/strong><\/a>, le moyen le plus rapide d'entrer en contact     <\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px\">SUPPORT TICKET : \u00c9diteurs -Besoin d'ouvrir un ticket ou de v\u00e9rifier, modifier ou mettre \u00e0 jour un ticket ouvert, utilisez ceci&nbsp;<strong><a href=\"http:\/\/admin.nodengo.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">link<\/a><\/strong>  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px\">MEDIA Nous fournissons des liens et des banni\u00e8res pour promouvoir Nodengo.com, vous pouvez les t\u00e9l\u00e9charger <a href=\"https:\/\/nodengo.com\/fr\/hospitality-network\/media\/\" data-type=\"page\" data-id=\"54586\">sur cette page<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:18px\">INTERESTED IN BECOMING AN EDITOR &nbsp; follow&nbsp;<a href=\"https:\/\/nodengo.com\/fr\/hospitality-network\/become-an-editor\/\" data-type=\"page\" data-id=\"54050\">ce lien<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Int\u00e9ress\u00e9 par de la publicit\u00e9 pour votre \u00e9tablissement - D\u00e9couvrez comment nous offrons vraiment de la <a href=\"https:\/\/ads.nodengo.com\/fr\/\">Publicit\u00e9 enti\u00e8rement cibl\u00e9e<\/a><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-citadela-blocks-custom-container citadela-block-custom-container size-wide bg-type-image inside-space-none bg-size-cover has-bg has-overlay\" style=\"background-color:rgba(45, 72, 195, 1)\"><div class=\"bg-image-wrapper lazyload\" style=\"background-image:inherit;background-repeat:no-repeat;background-position:50% 50%\" data-bg-image=\"url(https:\/\/nodengo.com\/wp-content\/uploads\/transparent-map-white.png)\"><\/div><div class=\"bg-image-overlay\" style=\"opacity:0.5\"><\/div><div class=\"inner-holder\">\n<div class=\"wp-block-citadela-blocks-spacer citadela-block-spacer\"><div class=\"inner-holder\" style=\"padding-top:35px\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">         <div \n            class=\"citadela-block-responsive-text align-left no-margins responsive-options loading\"\n            data-block-mobile-attr=\"{&quot;desktop&quot;:{&quot;align&quot;:&quot;left&quot;},&quot;mobile&quot;:{&quot;align&quot;:&quot;center&quot;}}\"            data-block-mobile-breakpoint=\"600\"         >\n            <h2 class=\"inner-tag\" style=\"color: #ffffff;\">Pr\u00eat \u00e0 l'emploi, facile \u00e0 personnaliser<\/h2>         <\/div>\n      \n\n\n<div class=\"wp-block-citadela-blocks-spacer citadela-block-spacer\"><div class=\"inner-holder\" style=\"padding-top:1.5em\"><\/div><\/div>\n<\/div>\n\n\n\n<div 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