{"id":15563,"date":"2021-10-26T10:42:33","date_gmt":"2021-10-26T08:42:33","guid":{"rendered":"https:\/\/nodengo.com\/?page_id=15563"},"modified":"2026-07-14T19:53:15","modified_gmt":"2026-07-14T17:53:15","slug":"refund_policy","status":"publish","type":"page","link":"https:\/\/nodengo.com\/fr\/refund_policy\/","title":{"rendered":"Politique de remboursement"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Notre politique de remboursement dure 30 jours. Si 30 jours se sont \u00e9coul\u00e9s depuis votre achat, aucun remboursement ne sera disponible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour effectuer votre remboursement, nous avons besoin d'un re\u00e7u ou d'une preuve d'achat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Il existe certaines situations o\u00f9 seuls des remboursements partiels sont accord\u00e9s :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Si votre demande de remboursement est effectu\u00e9e pendant la p\u00e9riode d'achat pr\u00e9vue pour les jours d\u00e9j\u00e0 utilis\u00e9s<\/li>\n\n\n\n<li>Si vous souhaitez annuler un abonnement mais que vous n'avez pas demand\u00e9 de remboursement avant la date de renouvellement de l'abonnement.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Une fois votre demande de remboursement re\u00e7ue et v\u00e9rifi\u00e9e, nous vous enverrons un e-mail pour vous informer que nous l'avons re\u00e7ue. Nous vous informerons \u00e9galement de l'approbation ou du rejet de votre remboursement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous \u00eates approuv\u00e9, votre remboursement sera trait\u00e9 et un cr\u00e9dit sera automatiquement appliqu\u00e9 au mode de paiement original, dans un certain nombre de jours.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>Remboursements tardifs ou manquants<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you haven&#8217;t seen your refund yet, start by checking your bank account once more. Reach out to your credit card issuer, as it can take a while for refunds to appear officially. If necessary, then get in touch with your bank. Refunds usually require some processing time before they are reflected in your account.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous avez fait tout cela et que vous n'avez toujours pas re\u00e7u votre remboursement, veuillez nous contacter \u00e0 contact@nodengo.com.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>Sale items<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Seules les annonces \u00e0 prix r\u00e9gulier peuvent \u00eatre rembours\u00e9es. Les annonces en solde ou les annonces promotionnelles ne peuvent \u00eatre rembours\u00e9es.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Remboursement et annulation de compte<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous demandez le remboursement de votre annonce, votre annonce publi\u00e9e sera suspendue et\/ou annul\u00e9e. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Alternativement, nous proposons les options suivantes<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Vous souhaitez r\u00e9trograder votre annonce \u00e0 une annonce gratuite de base \/ <em>Toutes les fonctionnalit\u00e9s ajout\u00e9es seront supprim\u00e9es<\/em><\/li>\n\n\n\n<li>Vous souhaitez annuler \/ <em>Vous devez nous contacter avec la demande d'annulation<\/em><\/li>\n<\/ol>\n\n\n\n<p class=\"has-black-color has-text-color wp-block-paragraph\"><em>Veuillez noter que toute demande de suppression de compte entra\u00eenera l'effacement de toutes les informations concernant votre \u00e9tablissement et votre page sur Nodengo.com et ne sera plus disponible.<\/em>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Contactez-nous \u00e0 listing@nodengo.com pour toute question relative au remboursement de votre achat d'annonce.<\/p>","protected":false},"excerpt":{"rendered":"<p>Our refund policy lasts 30 days. If 30 days have passed since your purchase, a refund will not be available. To complete your refund, we require a receipt or proof [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","_citadela_hide_page_title":"0","_citadela_remove_header_space":"0","_citadela_custom_class":"","_citadela_half_map_provider":"","_citadela_half_map_theme":"","_citadela_half_map_themeOSM":"","_citadela_half_map_customTheme":"","_citadela_half_map_dataType":"","_citadela_half_map_dynamicTrack":false,"_citadela_half_map_trackColor":"","_citadela_half_map_trackEndpointsColor":"","_citadela_half_map_filterCategory":"","_citadela_half_map_filterLocation":"","_citadela_half_map_filterFeatured":false,"_citadela_half_map_noDataBehavior":"empty-map","_citadela_half_map_noDataText":"","_citadela_half_map_clusterGridSize":80,"_citadela_header":true,"_citadela_header_over_content":false,"_citadela_header_text_color":"","_citadela_header_logo":{"id":208235,"url":"https:\/\/nodengo.com\/wp-content\/uploads\/Nodengo-logo-nhn.jpg","size":{"width":316,"height":75}},"_citadela_header_bg_image":[],"_citadela_header_bg_position":{"x":0.5,"y":0.5},"_citadela_header_bg_size":"cover","_citadela_header_bg_repeat":"no-repeat","_citadela_header_bg_fixed":false,"_citadela_header_bg_color":"","_citadela_header_bg_image_overlay":"","_citadela_header_transparent_bg":false,"_citadela_content_width":"","_citadela_half_layout_position":"","footnotes":""},"class_list":["post-15563","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"citadela_item_thumbnail":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false,"citadela_service":false},"uagb_author_info":{"display_name":"admin","author_link":"https:\/\/nodengo.com\/fr\/author\/admin\/"},"uagb_comment_info":0,"uagb_excerpt":"Our refund policy lasts 30 days. If 30 days have passed since your purchase, a refund will not be available. To complete your refund, we require a receipt or proof [&hellip;]","_links":{"self":[{"href":"https:\/\/nodengo.com\/fr\/wp-json\/wp\/v2\/pages\/15563","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nodengo.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nodengo.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nodengo.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nodengo.com\/fr\/wp-json\/wp\/v2\/comments?post=15563"}],"version-history":[{"count":0,"href":"https:\/\/nodengo.com\/fr\/wp-json\/wp\/v2\/pages\/15563\/revisions"}],"wp:attachment":[{"href":"https:\/\/nodengo.com\/fr\/wp-json\/wp\/v2\/media?parent=15563"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}